We collect Personal Information from you when you enroll to use our Services. For instance, we collect the email address for each email account that you connect to Cleanfox’s service, and copies of the Commercial Emails received in that email account.

We use this Personal Information for the following business and commercial purposes:

- To operate, maintain, and improve our Cleanfox email inbox and subscription management services  
- To provide deidentified and aggregated reports to our customers, including reports relating to: marketing; retail sales measurement and analysis; product advertising and marketing strategies and tools; consumer preferences and demands; product innovation and development; consumer purchasing decisions, histories, and behaviors; competitor and market analysis; and supply chain management  
-> To develop lookalike models (the frameworks in how we organize groups of consumers who are likely to be interested in certain types of products and services), lookalike audiences (new audiences we create to mirror the characteristics of our panelists), and segments for customers’ targeted advertising (distinct groups within our audiences, categorized based on specific criteria such as demographics, interests, behaviors, or geographic location), and to ensure that you (our panelists) are not targeted for direct marketing or sales purposes and are removed from any such audiences or segments
- To measure the effectiveness of advertising campaigns that our customers conduct  
- To create pseudonymized or deidentified datasets about your transactions and the Commercial Emails you receive
- For analytics, insights, product development, and market dynamics and/or research  

Our Services use cookies and other tracking technologies. When you visit and interact with our Services, we or our third-party advertising and analytics partners and service providers may use a variety of technologies, such as cookies, tags, SDKs or scripts, to collect information about how you use our Services. This includes information about your browser or device; approximate geographic location; and use of the Services (e.g., the pages of our Website you visit and how long you spend browsing them).

These technologies access and/or store information in your browser or on your devices to distinguish you from other users, make your site navigation more efficient, help remember your preferences, enhance your browsing experience, and improve the use, security, and functionality of our Services. When third parties place their own cookies, they may create identifiers that they associate with you or your device. They may then combine this information with other data sources for analytics or advertising purposes. For more information about tracking technologies and the rights you may have over this information, visit our Cookie Notice. To adjust your cookie settings, select “Your Cookie Choices” on the cookie banner, also located in the footer of our Website.

If you use Cleanfox’s email inbox and subscription management services as a panelist on our App, we may collect and combine information about you from third-party data providers. This includes demographic information, such as your city or region, which we use to improve the market research, analytics, and other products that we provide to Cleanfox’s customers

In addition, we may obtain information from third-party websites, advertising measurement vendors, and other sources about which ads have been displayed to you online, to help Cleanfox measure the effectiveness of ad campaigns.

Finally, we combine the information collected from our panelists with information provided by our customers, such as your purchase records. We use this combined information to perform analysis or to create lookalike models and audiences, helping our customers understand their prospective customers.

Rest assured, you are removed from these lookalike audiences. We do not target you based on your Commercial Emails, nor do we permit our customers to do so.

In addition to the uses described above, we use Personal Information from all categories of sources for these commercial and business purposes to the extent permitted under applicable law:
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- To communicate with you, such as through bots, including to respond to your inquiries and to send you updates about the Services
- To monitor, protect, and maintain the security of our Services and our business
- To comply with applicable laws and regulations and respond to lawful requests for Personal Information  
- To carry out corporate restructures, sales, and business transactions in which information held by us is among the assets transferred or is otherwise relevant to the transaction
- To protect our rights, privacy, safety, property and/or those of others
- To fulfill any other purpose explained to you at the point of collection, or with your consent

In accordance with applicable law (and subject to certain exceptions), you may have certain rights over your Personal Information, including the right to:

- Access your Personal Information (including access in a portable format). You may have the right to request a privacy report detailing the Personal Information collected, disclosed, sold, and shared about you and the purpose for doing so, unless your request proves impossible or would involve disproportionate effort to fulfill. We may not be required to respond to your requests “to know” or access specific pieces of Personal Information more than twice in any 12-month period.
- Request a list of third parties, with whom we have shared or sold your Personal Information. However, we are not required to provide the names of Cleanfox’s customers or other trade secrets.
- Delete your Personal Information, that we maintain about you, subject to certain exceptions. We are unable to delete your information without also deleting your account. Should you wish to delete your account, you can do so by following the instructions in our FAQs.
- Correct inaccurate Personal Information that we maintain about you, subject to appropriate verification.
- Opt out of sales, sharing, and targeted advertising (as defined by applicable law). You may request to opt out/withdraw consent of the sale or sharing of your Personal Information at any time by navigating to Your Privacy Rights also located in the footer of our Website, or you can email us at support@cleanfox.io with the subject line “Cleanfox Privacy Rights.”  Because we do not process your Personal Information for targeted advertising purposes, we do not offer an ability to opt out/withdraw consent of targeted advertising.
In addition, we will treat requests sent through GPC as a valid request to opt out of the sale or sharing of Personal Information linked to that browser and any consumer profile we have associated with that browser. If you use different browsers or browser profiles, you may need to enable the signal on each browser or profile. 
For the App: To opt out/withdraw consent of sales through the App, visit the “My Settings” menu and proceed to “Your Mailboxes” to select your email address, then “Foxintelligence/NielsenIQ Panel” where you can indicate your preference. At present, we cannot use opt-out preference signals to opt you out of sales through the App. 
- Limit use or disclosure of Sensitive Personal Information, or withdraw consent to process your Sensitive Personal Information, subject to certain exceptions.
- Appeal a decision we have made in connection with your privacy rights request. Please contact us via Your Privacy Rights or by email at support@cleanfox.io. You also may have a right to complain to your state’s Attorney General or supervisory authority.

The quickest way to exercise control over your Personal Information is through the self-service options available to you in the “My Settings” section of our dashboard once you’ve logged in through our App. Here, you can access, delete, and correct your Personal Information or opt out/withdraw your consent to our data processing.

To submit privacy rights requests (subject to limitations and exceptions under applicable law), you can select Your Privacy Rights, also located in the footer of our Website, or you can email us at support@cleanfox.io with the subject line “Cleanfox Privacy Rights.” Submitting a privacy rights request does not require you to create an account with us.

For the App: To opt out/withdraw consent, visit the “My Settings” menu and proceed to “Your Mailboxes” to select your email address, then “Foxintelligence/NielsenIQ Panel” where you can indicate your preference. At present, we cannot use opt-out preference signals to opt you out of sales through the App.

We may take steps to confirm your identity before responding to your request by asking you a series of questions about your previous interactions with us. We may decline a request (other than an opt-out request) if we are unable to confirm your identity (or an agent’s authority to make the request) and confirm the Personal Information we maintain relates to you.   We will not discriminate against you if you decide to exercise your privacy rights. 

Only you, or someone legally authorized to act on your behalf, may submit a request related to your Personal Information.

In accordance with applicable law, you may authorize someone to make a privacy rights request on your behalf (an “Authorized Agent”). To confirm their authority, Authorized Agents may need to demonstrate that you’ve authorized them to act on your behalf. Authorization must be done in writing and signed, and the writing must identify the agent and explain what request they are authorized to make. Your Authorized Agent must include a copy of this writing or a copy of a valid power of attorney with the request. Cleanfox retains the right to request confirmation directly from you, confirming that the agent is authorized to make such a request, or to request additional information that is necessary to identify you.

Submit Authorized Agent requests at Your Privacy Rights uploading the authorization documentation or submit the complete request with attachments via email to support@cleanfox.io with the subject line “Cleanfox Authorized Agent.”

In addition to the option to opt out of sale, sharing, and targeted advertising through our Services, you can opt out of receiving certain targeted or interest-based advertisements using tools provided by the advertising industry. You will still receive ads, but they might be less relevant to your interests.

- Network Advertising Initiative (NAI): https://optout.networkadvertising.org/?c=1
- Digital Advertising Alliance (DAA): https://youradchoices.com/control. The DAA offers a tool (available at https://www.aboutads.info/appchoices) for opting out of the collection of cross-app data on mobile devices for interest-based advertising.
- European Interactive Digital Advertising Alliance (EDAA):
- Your device operating system may provide mechanisms that allow you to opt in or opt out of the use of information about your use of mobile apps to deliver interest-based advertising to your mobile device. For more information, consult your device settings.

You will need to opt out separately on all of your browsers and devices. If you delete or reset your cookies or mobile identifiers, change browsers, or use a different device, you may need to repeat the opt-out process for that device or browser.

To the extent provided for under applicable law, you may have certain rights in relation to your Personal Information, including:

- Right to Access: You have the right to request access to, or copies (and transmission) of, the Personal Information we hold about you and the purposes for which we are using it.
- Right to Rectify: You have the right to correct inaccurate or incomplete Personal Information that we have collected from and maintain about you, subject to appropriate verification.
- Right to Erase: You have the right to erase Personal Information pertaining to you, under certain conditions. We will assess any deletion request after confirming your identity and work to respond within applicable legal deadlines, and let you know if we need additional time.
- Right to Object: You have the right to object to processing of your Personal Information we process about you, under certain conditions.
- Right to Restrict: You have the right to restrict the processing of your Personal Information, under certain conditions.
- Right to Data Portability: You have the right to receive the data we have collected from you. Under certain conditions, you may request that we transfer your Personal Information to another organization, or directly to you.
- Right to Lodge a Complaint: You have the right to file a complaint with the supervisory authority in your jurisdiction.
- Right to Withdraw Your Consent: Where we rely on consent as the legal basis, you have the right to withdraw consent at any time with effect for the future.

You may also have the right not to be subject to a decision based solely on automated processing, including profiling which produces legal effects concerning you or similarly significantly affects you. As a reminder, we do not process your Personal Information for automated decision making, including profiling, that produces a legal or similar significant effect, such as a decision to offer to you or decline your request for employment.

At any time, you may request or assert any of the rights listed above by selecting Your Privacy Rights or by emailing us at support@cleanfox.io. If you believe there has been a violation of your privacy rights, please contact us or the supervisory authority.